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Privacy Policy

Last updated: 2026

Track My Boat is operated by Incanus Ltd ("we", "us"). This policy explains what personal data we collect and how we use it. Contact: sales@incanus.uk.

What we collect

• Account data — your email address, display name and a hashed password.
• Activity data — when you last signed in and when you last used the app.
• Boat & location data — the boats you create and the GPS positions your devices report.
• Waypoints — points of interest you save.
• Payment records — a record that you paid, plus the provider's subscription id. Card and PayPal details are handled by Stripe / PayPal and are never stored by us.

How we use it

To provide the service — showing your boat on the map, sharing it with friends you invite, planning routes, and managing your subscription. We send transactional email (verification, password reset, friend invites) via our email provider.

We also keep a record of when you last signed in and last used the app, so we can see which accounts are still active and help you if something goes wrong with yours.

Who can see your data

Your boats and positions are visible only to you and the friends you explicitly invite. Nothing is public. We do not sell your personal data.

Advertising & cookies

The public website may show advertising. If we use Google AdSense, Google may set cookies to serve and measure ads; where required we ask for your consent first. Signed-in Pro members do not see ads. The app itself uses a single essential cookie to keep you logged in.

Retention

How long we keep position history depends on your plan:

• Free — we store your boat's last known position only. Each new fix replaces the one before it, so no track history is retained.
• Pro trial — position history is kept for 5 days, then deleted as it ages out.
• Pro — history is kept in full while your subscription is active, and for a further 30 days after it lapses, so you can renew without losing anything. After that the free rule above applies.

On every plan a boat's most recent position is kept, so it stays on the map. You can delete boats, waypoints and your account at any time, which removes the associated data.

Unused accounts are deleted. If an account has not been used at all within 30 days of sign-up — no boat added, no friend connected, no waypoint saved and no subscription — we delete it and the email address held with it. We email a warning 7 days before and again 2 days before, and any use of the account stops the deletion permanently. We hold no personal data for accounts that were never used.

Unconfirmed addresses go sooner. If the email address on an unused account was never confirmed, we delete the account 14 days after sign-up instead of 30, and we send no warning emails first — we do not write to an address nobody has confirmed, because a mistyped one belongs to someone who never signed up. Confirming the address puts the account on the ordinary 30-day schedule above, with its warnings.

Your rights

Under UK GDPR you can request access to, correction of, deletion of, or a portable copy of your personal data. Email sales@incanus.uk and we will respond within one month.

You can also help yourself, on any plan. Settings → Account has a data export (GeoJSON and GPX) that downloads your boat tracks and saved waypoints. It is not a paid feature and never has been: what it returns is simply whatever we still hold for you under the retention rules above. If you would rather we sent you a copy, or you want data the export doesn't cover, email us.